Open Positions
Position Title
Job Overview
A Community-Based Network Navigator represents KCSourceLink at a grassroots level in the community, helping current, and prospective entrepreneurs through three assets. Community-Based Responsibilities, Entrepreneur-Based Responsibilities and Office-Based Responsibilities.
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This is a Temporary Contract Position for 20 hours a week at $20 per hour through August 2026.
Preferred Qualifications
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Bilingual in Spanish, both written and spoken.
Experience/Skills
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Have excellent telephone and face-to-face customer service skills
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Be detail-oriented with demonstrated administrative skills
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Demonstrate a proven ability to listen to and understand the needs of people at different levels,
assess their needs and refer to appropriate resource -
Have the ability to learn the capabilities of the service providers in the KCSourceLink network
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Can work independently and with a team
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Maintain confidentiality
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Work with a high degree of integrity and hold high ethical standards
Responsibilities and duties
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Community-Based Responsibilities
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Event attendance - work with KCSourceLink and partner staff to identify and attend relevant
events to represent KCSourceLink (i.e. vendor fairs, faith-based socials, community-building
events) -
Community discovery - identify, meet with and build relationships with key individuals to
discover business needs within the community and provide feedback to KCSourceLink and
Resource Partner staff
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Entrepreneur-Based Responsibilities
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One-on-one meetings - meet in person, have phone conversations and/or email interactions to discover business needs and develop action plans for current and prospective business owners to help them achieve their goal by connecting them with the resources they need to complete each step of the plan
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Follow up - provide follow up assistance for businesses as needed
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Log entrepreneur interactions in the KCSourceLink database
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Office-Based Responsibilities
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Attend weekly operations/marketing meetings with KCSourceLink staff.
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Other Duties
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Attend a minimum of one event per week to share KCSourceLink services and provide feedback to KCSourceLink and your site staff
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Create a minimum of two personal action plans for entrepreneurs or business owners from the community each week and document them in the database
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Attend weekly KCSourceLink staff meetings
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Support KCSourceLink and Resource Partner teams on projects aligned with the role
Applications will be accepted on a rolling basis. Please name "The Toolbox KC" in the email subject line.
If interested, please submit a letter of interest and resume at castrob@kcsourcelink.com